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Real work, real results

Cases.

Anonymised real cases from client engagements
Industries
E-commerce, SaaS, Services, Retail
Case types
Audits, Retainers, Clarity Sessions
Location
Singapore + Remote
✏️  Replace the placeholder text below with your real cases. Keep names anonymised. Focus on measurable outcomes.
01
Cases

Selected Engagements

01
Operations Reset
E-commerce · Singapore

Turning a Growing Online Brand into a Scalable Operation

The Challenge

[Replace with your real case. Example: A 3-person e-commerce brand doing 200K SGD/yr had zero documented processes. The founder was the single point of failure for every decision.]

What I Did

[Replace with your approach. Example: Full operations audit over 10 days. Mapped all 23 recurring tasks, identified 8 for immediate delegation, built SOPs, redesigned weekly team rhythm.]

The Outcome

[Replace with results. Example: Order fulfilment time dropped 40%. Founder reclaimed ~12 hours/week and hired her first operations coordinator with confidence.]

–40%
fulfilment time
12h
/week reclaimed
6wk
to full implementation
02
Founder's Right Hand
B2B SaaS · Singapore

Building the Ops Layer for a Fast-Growing SaaS Startup

The Challenge

[Replace with your real case. Example: Two technical co-founders had no operational infrastructure. Customer onboarding inconsistent, about to close seed round with no ops team.]

What I Did

[Replace with your approach. Example: Joined as Founder's Right Hand for 4 months. Built onboarding playbook, Notion project management, hiring process for first 3 non-technical hires.]

The Outcome

[Replace with results. Example: Onboarding reduced from 3 weeks to 6 days. Seed round closed. Operational infrastructure ready for 3× headcount growth.]

6d
onboarding (was 3 weeks)
headcount capacity built
Seed
round closed
03
Business Clarity Session
Professional Services · Singapore

One Session to Unblock Six Months of Indecision

The Challenge

[Replace with your real case. Example: Solo consultant earning well but stuck — unsure whether to hire, productise, or stay solo. Classic perfectionism paralysis for 6 months.]

What I Did

[Replace with your approach. Example: 90-min Clarity Session. Used structured decision framework to map capacity, revenue ceiling, risk tolerance. Identified the real block was undefined positioning.]

The Outcome

[Replace with results. Example: Left with a 3-step action plan. Within 2 weeks: repositioned offer, raised rates 30%, started a waitlist instead of taking low-margin work.]

+30%
rate increase
90
min to unlock 6 months
2wk
to implementation
04
[Service Type]
[Industry] · Singapore

Your Next Case Goes Here

The Challenge

Describe the business type, size, and core problem.

What I Did

Describe your approach: duration, methods, frameworks applied.

The Outcome

Always end with a measurable result.

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02
What clients say

Real Results, Real Founders

"I came in completely overwhelmed — three months of backlog, no systems, a team I couldn't manage. One session gave me more clarity than six months of trying alone."
Sarah L.
Founder, e-commerce brand · Singapore
"The Operations Reset was the best investment I made this year. She spotted bottlenecks I'd stopped seeing. The roadmap saved us weeks of wasted effort."
Daniel T.
Co-founder, B2B SaaS · Singapore
"Having a Founder's Right Hand changed how I run every single week. Faster decisions, clearer team, and I finally feel like a CEO instead of a permanent firefighter."
Priya M.
Managing Director, consultancy · Singapore
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